Job DescriptionJob Summary
Speak Italian? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh?
We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €28,000 gross per annum.
What will you do in this job?
As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments.
You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad.
Who will you be working for?
Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they would supply pharmaceutical goods to medical professionals internationally. Currently they are looking for you to speak near native Italian to work in their B2B Customer Relationship Management team in Gutersloh, Germany.
Who are we looking for?
For this Customer Relationship Manager role we are looking for you to have a near native level of both Italian and English - You have excellent communication skills in both languages. Previous customer service experience would be great but what we are really looking for is an inner drive, a passion for what you do.
You have great MS Office skills and are comfortable in using all of their applications. You are a team player and extremely customer focused.
Where would you be working?
Gutersloh Germany is where you will be working, a city that is considered as a media and technology centre that is represented through many picturesque parks and gardens. It is often referred to as ‘little Nazareth’ in the EU because of its historical background. Gutersloh is less than 1 hour away from major international airports so you are never too far from home.
Interview & Salary
The interview process for this Italian+ English B2B Customer Relationship job you would sit a number of language and customer service tests, just to test your level in both Italian & English, lastly you would sit a face-to-face interview.
If you are living outside of Germany, there is an amazing relocation package of offer, where you would get reimbursed for your flight expenses in regards to the interview. For this Italian + English Customer Relationship management position you can expect to earn €28,000 gross (inc. bonus).