Job DescriptionFor those of you who like to chat, who lives to help others get where they need, this customer service job could be for you. We are looking for Italian speakers who also have an excellent level of English. You have an affinity for customer service and have some experience in this area, it’s even better if you have experience in a call centre job. Lastly, this customer service job is based in Limerick, Ireland, so we are looking for someone who either lives in Limerick already or you are looking for an opportunity to work abroad.
What will you do in this job?
As the main feature of this job is customer service it requires someone with excellent customer focus, with brilliant communication skills in both Italian and English. Your main responsibilities will be looking after all inbound and outbound customer queries, were you will endeavour to deliver the highest possible customer service whilst helping them to solve any problems that may arise. You will be communicating via phone and email in both languages (Italian & English). As our client is in the medical business it is important you follow all health and safety regulations, and with that be able to work well in a team.
Who will you be working for?
Our client with over 50 years in the medical industry helping both patients and doctors get and deliver the service they deserve. With highly innovative teams within the company, Our client is at the forefront of the industry and quickly becoming a rising star. With a number of office locations around the globe and nearing 3000 employees worldwide, this is a company you will certainly want to get on board with.
Who are we looking for?
To join our client in the customer service department, we are looking for some who has a near native level in Italian and English, as the interview will be conducted in English. We would like you to have some experience in the customer service sector and you are able to work your way around computers. We are looking for someone who possesses excellent communication and customer focus skills in order to provide exceptional customer support to our client's customers.
Where would you be working?
This Italian + English customer service job is based in Limerick, Ireland. Fancy living in the birthplace of Ireland's President - Michael D. Higgins himself? Limerick is where you would be working a popular city in Ireland that isn't all that far from Dublin, Cork and Kerry. Limerick is actually home to a number of other famous faces - But we'll let you find out who yourself. The city itself may be small but you can rest assured that it has all you will need. There are a number of international companies choosing to invest in Limerick so you can expect a warm and welcoming multicultural environment when you get there.
Interview & Salary
Don’t worry about the interview process, we are here to help, we will guide you through the process so that all worry and nerves are gone. You will first go through a phone interview followed by a face to face interview. The salary for this job is €25,500 (with an increase within your first year) and a relocation package to Limerick can be discussed but is not guaranteed. But we think it’s important to tell you that there are a number of great benefits on offer such as a pension plan, health insurance, company gym and more, call us today to find out more.
If you like what you see then APPLY TODAY and send us your CV in English.