What will you do in this job?
Your job here will be to work on creating positive relationships. Take incoming calls and emails from the customer, ensuring that all issues and queries are documented within the company CRM system in order to help in future training and bettering the company service. You will work with your team to define and improve company processes.
Who will you be working for?
Our client is a large well known medical company who have opened their European support centre in Ireland from where they provide customer service and financial support to their European client base. This is an exciting opportunity for anyone looking for a multilingual job opportunity in Ireland it is also a chance to work as part of a big company with over 40,000 employees worldwide. Our client is currently looking for Italian speakers to join the B2B Customer Service in Dublin, which is the capital city of Ireland, a great place to start a new multilingual job opportunity.
Who are we looking for?
In order to join the customer service/order management team here in Dublin, you will need a near native level of Italian and English. Excellent written and verbal communication skills are mandatory. You will need a 3rd level Bachelors degree and previous B2B customer service/ order management experience.
SAP knowledge and supply chain experience would a big advantage for your application.
Where would you be working?
This Italian speaking job is based in Dublin, Ireland. A city that is bursting with life, where the public transport is on its way up to what with the LUAS, DART, Dublin Bus and the new bike system where bike stations are dotted around the city. The cost of living is reasonable for a major city and you are never too far from a great deal as there are so many shopping centres around the city. Dublin is full of multinationals, so you are guaranteed a unique and exciting experience where you get to immerse yourself in a number of different cultures.
Interview & Salary
Don’t worry about the interview process, we are here to help, we will guide you through the process so that all worry and nerves are gone. You will first go through a phone interview followed by a face to face interview. The salary for this job is between €35K - €40k along with 9% bonus, and a relocation package to Dublin can be discussed but is not guaranteed.
It is important to tell you that there are a number of great benefits on offer such as bonuses health insurance, pension scheme and more, call us today to find out more.