What will you do in this job?
As part of the Italian Customer Care team you will help guide customers (via phone/email/chat) with all queries and issues when it comes to booking and confirming their travel plans abroad. There will be a number of resources open to you to help keep the customer experience and satisfaction at its highest level.
You will be there to help and offer advice for the customers trip – giving them the ultimate experience while abroad.
Who will you be working for?
Work for one of Europe’s biggest players in the travel industry - a company of ours that helps make holidays and travel easier with one online portal for customers to book tickets for travel and accommodation abroad in a few easy steps.
Who are we looking for?
For this Customer Care job we are looking for near native Italian speakers who has a good level of English, excellent communication skills (Written & verbal) and a friendly and empathetic nature about them. You are flexible when it comes to working weekends and in shifts and of course you have previous customer care experience (ideally in the travel industry).
It would be a big plus if you have previous experience in working in a GDS (Amadeus, Galileo) but it is not mandatory.
Where would you be working?
Breda, in the Netherlands is where this travel advisor job is based. A city that is known for its cozy and social feel thanks to the number of students that go there. There is plenty of history to soak up here in Breda that you’ll never be bored. Great nightlife, public transport, food and excitement makes Breda a prime location for a fresh start for you and your career.
Interview & Salary
For this Italian Customer Care job, you can expect the interview to be in English – Starting off with a phone/skype interview and if successful you will be invited for a face-to-face interview here in Breda.
In terms of Salary, you can expect to earn between €1600 - €1800 gross per month along with exciting opportunities for career growth.