Job DescriptionJob Summary
Krakow is looking for Italian Speakers – Have technical Support and/or Call Center experience? Would you like the chance to live and grow your career abroad because with this multi billion client of ours you certainly can. Apply now & get the chance to work for one of the fastest employers in Europe today – Keep reading for more & learn about all the benefits that wait for you now.
What will you do in this job?
As part of the multilingual Italian Technical Team it will be your job to Work closely with your fellow colleagues in the technical help desk department to help and solve any hardware/software issues customers may be having. If any technical issues persist you will need to transfer them to second level IT Department with the office for resolution. Lastly you will be responsible for tracking calls and documenting them in order to help in future training programs as well as to help yourself in the future with any issues.
Who will you be working for?
Our client is a well-known business solutions provider based in Krakow and is gradually expanding in the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for Italian speaking Technical Support to aid them in their expansion. Our client prides themselves on being well known for encouraging their employees to grow, supporting innovation and not restricting their employees to a rigid job description.
Who are we looking for?
For this Technical Support job we are looking for you to have a near native level of Italian and have a good level of English – not forgetting that you will need to have excellent communication skills in both Italian & English. You will need to have some previous experience either in a technical help desk and/or call center – 6 months – 1 years’ experience would be good as you will also receive training once you have started the job.
You know your way around desktops & laptops, you are comfortable with working with a number of different servers and MS Office is a specialty of yours.
Where would you be working?
If you like the look of this Italian speaking Technical Support job how does working in a city of an up and coming country who is known for its friendly atmosphere. Krakow is where you would be working, where there are excellent public services, full of beauty, and outdoor activities. After a hard day of working in the Technical Support department, Krakow has all you need to unwind and get ready for the next action packed day.
Interview & Salary
The interview process for this Italian speaking Technical Support has a number of stages, i.e. phone interview, a face-to-face interview, and a technical evaluation to test your Technical skills.
Your salary is dependent on the experience you bring to this Italian Technical Support job, but you could be looking at earning in 4900 Zloty per month (gross). However, there are a number of benefits such as life insurance and leisure vouchers etc. and there is also relocation support that if needed can be supplied. The salary will be confirmed in the interview process.