Job DescriptionJob Summary
This is an IT job for those who love following the latest technology trends, who enjoys wearing or having the latest gadget or wireless device. Our client in Belfast is looking for someone who is extremely customer focused and who has a bit of technical know how. We are looking for near native Japanese speakers with an excellent level of English too, that has previous experience in Customer Service and/or IT Support, a bit of both would be perfect. As this IT Support job is based in Belfast your will be paid in pounds (£) so just keep that in mind and if you are successful you will receive £15,808 gross per annum, along with bonuses depending on your performance of course.
What will you do in this job?
As the next Japanese IT Support Agent it will be your job to deal with customers in a professional and timely manor, whilst following the agreed IT support rules and regulations. You will be looking into solutions for certain customers unresolved issues - report new findings to the IT teamleader in your department and keep yourself up to date with our clients product and service offering so that you can provide the best and well informed IT Support to all customers.
Who will you be working for?
Our client is a big solutions provider, they are all about customer service and IT Support. They work with some of the largest companies in the world who work in Sales, IT Support, Marketing and much more. They pride themselves in enabling their clients to reach success.
Who are we looking for?
In order to be successful in getting this Japanese IT Support job we are looking for someone who is fluent in Japanese and has an excellent level of English, not forgetting that you have excellent communication skills in both Japanese and English too. We are looking for someone who has at least 6 months previous experience in customer service and/or IT support. It would be ideal if technology excites you and that you work well with others and obviously you want to move to Belfast for the job. Not forgetting that you will need to have a valid work permit or a STAMP4 to live and work in Belfast.
Where would you be working?
Belfast in Northern Ireland is where we are looking to place a Japanese IT Support. Belfast is a thriving city, buzzing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this Japanese IT Support job and find out.
Interview & Salary
The interview for this Japanese IT Support Job will take place over the phone and via email assessments. You will first have a quick 1st round phone screening followed by an in-depth written email assessment. If you pass these rounds a final in-depth phone interview will be held before you receive a possible offer.
If you are successful you will be offered a yearly salary of £15,808 (gross) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered.
If you have any questions about this Japanese IT Support job please do not hesitate to contact us on +353 15 24 24 20.
If you like what you see then APPLY TODAY and send us your CV in English.