Job DescriptionJob Summary
Here we have an exciting Multilingual B2B customer service job in Ulm, Germany - Where you will need to speak German, French. One where you would be in a prime location for an award winning employer who is sotted in major cities in the EU. In this Customer Service job you can expect to earn between €30,000 - €35,000 gross per annum. This particular client is looking for those who speak, German, French and English and who are looking to grow their career here in Ulm, Germany.
What will you do in this Dutch speaking Jobs?
As part of the German +French customer service team it will be your job to build and maintain customer relationships, and as this is a B2B customer service job you will be working with clients on a daily basis via phone and email. You will be one of the main contacts for the clients who have questions or issues with the company’s online services and you will also organise online workshops for new clients to help show them around the system and how to use it correctly.
Who will you be working for?
This particular client is well known for their operation in the logistics sector and have a number of offices in Germany, France and Italy. They recognise that their success is mainly due to the support and commitment of their employees which is why they offer some amazing benefits for all employees like a pension plan, helping you further your career with internal promotions and offering flexi time for those looking for a better work life balance.
Who are we looking for?
For this Multilingual customer service job we are looking for you to have an excellent level of German, French. As you will be working with customers who speak those languages. Ideally you have some previous customer service experience. You have excellent communication skills and you know your way around Microsoft Office. Being a little bit technical would be a plus for this job as you will be helping clients with using our client’s online services.
Where would you be working?
Ulm is where this Multilingual speaking job is based – Ulm in Germany. This is a city that is well known for having the world’s tallest steeple in their gothic style church and for being the birthplace of Albert Einstein. This is a prime location for those who like to explore as you are only 1 hour train ride away from Stuttgart and Munich. There is plenty more to see and do but we’ll leave that up to you.
Interview & Salary
For this Multilingual Customer Service Job you will site 2 interviews – your first will be a phone interview with 2 of your possible team members and the HR manager. If you are successful you will then be invited to an introduction day, which is where you will go to the office (on your own expense) for the day and get a feel for what could be your new customer service job.
In terms of Salary you can expect to earn between €30,000 - €35,000 gross per annum depending on the level of experience and skill you bring to this Multilingual Customer Service job.