Job DescriptionJob Summary
To join the team here in Krakow, we are looking for you to speak near native Spanish and English as you will be providing IT Support for customers who may have queries and problems with our clients products/services. For this job you will need to have a good understanding about HTML and/or Web Design.
Krakow is a city that is certainly an up and comer - full of possibilities and the city where you can gain an amazing experience abroad, as well as grow your career and not forgetting that this Spanish IT Analyst comes with a monthly salary of between 6500 -7000 zloty gross per month, which could have you in a very comfortable position here in Krakow.
What will you do in this job?
In this Spanish IT Analyst job it will be your job to help customers with requests and issues they may have, transfer calls and escalations in a timely manner. Keep yourself up to date with all updates, products and services. Identify gaps and areas for improvements in the help center and other various documentation that you will be dealing with.
Who will you be working for?
Our client is a well-known business solutions provider based in Krakow and is gradually expanding in the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for Spanish speaking IT analyst to aid them in their expansion. Our client prides themselves on being well known for encouraging their employees to grow, supporting innovation and not restricting their employees to a rigid job description.
Who are we looking for?
For this IT Analyst Job you will need to have near native Spanish and a good level of English as well as have excellent communication skills in both Spanish and English. You will need to have previous experience in domain, blog and website management, technical support as well as voice, email and chat support. Not forgetting that you will also need to have at least 2 years experience in Customer Service too. You are focussed and have a good work ethic too.
Where would you be working?
If you like the look of this Spanish speaking IT Analyst job how does working in a city of an up and coming country who is known for its friendly atmosphere. Krakow is where you would be working, where there are excellent public services, full of beauty, and outdoor activities. After a hard day of working in the IT department, Krakow has all you need to unwind and get ready for the next action packed day.
Interview & Salary
The interview process for this Spanish speaking IT Analyst has a number of stages, i.e. phone interview, a face-to-face interview, and a technical evaluation to test your IT skills.
Your salary is dependent on the experience you bring to this Spanish IT Analyst job of course, but you could be looking at earning between 6500-7000 Zloty per month (gross) plus a full range of benefits on offer such as life insurance, healthcare insurance, a multisport card and much more. However, there are a number of benefits such as life insurance and leisure vouchers etc. and there is also relocation support that if needed can be supplied. The salary will be confirmed in the interview process.