Job DescriptionJob Summary
Here is a Swedish speaking Customer Service job for a fresh and vibrant Swedish speaker who also has a good level of English in Cluj, Romania. If you have some previous B2B customer service experience we want to talk to you.
What will you do in this job?
For this Swedish customer service Job you will be responsible for offering top notch customer and client support via both phone and email. In order to do this you will need to keep yourself up to date with the companies latest offerings so that you can counsel and inform all customers of their services to really strive for an excellent customer service experience. When you can you should look for opportunities to cross and up sell offerings in order to help revenue ad hit team targets. Last but not least you will need to document all interactions with customers into the company CRM system so as to help in future situations and keep up to date on specific customers.
Who will you be working for?
Our client is an international outsourcing giant, one who employs a number of multinationals in Romania and in many other countries in the European Union. Currently they are looking for a fluent English and near native Swedish speakers to work in their B2B Customer Service Department in Cluj, Romania.
Who are we looking for?
First of all we are looking for fluent Swedish speakers who would also have a good level of English too. We are looking for someone who has previous experience in the B2B customer service/call centre environment. You are a fast worker and call always deliver a high quality professional customer service, whilst also being a good problem solver. Our client is looking for someone who is reliable and when needed can be a bit flexible too, having an interest in IT would be great but it is not compulsory. If you have checked all of these then get in touch today to apply.
Where would you be working?
Cluj, Romania is where your new job is based - it is a city with plenty to see and do - you will never be bored here. Cluj is known as the unofficial capital of the Transylvania region, its home to a number of universities and is known for its vibrant nightlife and landmarks. For more on Cluj - Apply & get in touch with us.
Interview & Salary
The interview process for this Swedish customer service representative job you would sit a number of language and customer service tests, just to test your level in Swedish and Customer Service level and lastly you would sit a face-to-face interview.
If you are living outside of Romania, there is a good relocation package of offer, and an amazing salary that we would love to talk to more about when you apply and get in touch with us.