Job DescriptionAs a Swedish Customer Service Representative, you will get the chance to work for one of the largest and well known global online brands. This customer care job is based in Belfast and is for someone who either lives in Ireland already or who can relocate on short notice. This is a job where you can expect to earn £16,598 gross per annum and our client offers a great relocation package.
What will you do in this job?
As a customer care agent, you will be responsible for responding to customers via phone email and chat. You would be handling online queries in regards to payment issues, product information, the handling of complaints and other queries. Furthermore, you will monitor a number of online communities, making sure that no abusive language is used and to keep an eye on the spelling and grammar of Ads from time to time.
Who will you be working for?
Our client is a big solutions provider, they are all about customer service and Technical Support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pride themselves in enabling their clients to reach success. What’s great about this particular client of ours is that each and every Friday their employees receive a weekly snack and you get your birthday off, so everyone wishes that his or her birthday lands on a weekday here. Sports and social clubs are a big part of the companies makeup, where they promote employees to get to know one another and build relationships, so it won’t be long before you feel part of the family.
Who are we looking for?
For this Swedish Customer Service Job, naturally, we would be looking for a fluent Swedish speaker who also has a good level of English and that you have excellent written and oral communication skills. You have previous experience in customer service i.e. in a call centre, or having been face-to-face with customers, for example in retail or hospitality. What great about this job is, we are willing to look at recent Swedish graduates who are keen to work abroad in Belfast.
Where would you be working?
Belfast in Northern Ireland is where we are looking to place a Swedish speaker for this Customer Service Representative Job. Belfast is a thriving city, buzzing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this customer care job and find out.
Interview & Salary
First, you will have a quick phone screening which will be followed by an in-depth written email assessment. If you are successful you will you will then be asked to sit a final in-depth phone interview. For this Swedish Customer Service Job you can expect to earn £16,598 gross per annum and up to £18,998 OTE plus our client is offering an excellent relocation package.
If you like what you see, please do not hesitate to get in touch with us on +353 15 24 24 20