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Swedish Customer Care Agent - Brno

Description

Swedish speaking customer care representative wanted here for a market leader in Brno, the Czech Republic. All you need is a minimum of 12 months of customer care experience (IT Support experience is a plus) and excellent communication skills. 

Mix it up and deal with those in both the B2B and B2C sector today. 


Your Tasks:

  • You will be responsible for dealing with both the B2B and B2C clients via both phone or email. 
  • In support of clients, you will need to offer product support and training in order for them to gain a better understanding and return on investment. 
  • You will also be dealing with invoice queries and finance issues on top of other customer care tasks. 


Our Client: 
Work for a true market leader here in Brno, Czech Republic – Our client really came to fruition in the early 2000’s thanks to their superior product offerings and constant innovation. It is due to this dedicated growth that they are the #1 place to go for B2B and B2C clients across Europe!

Main Requirements:
You will need the following to qualify for this job: 

 

  • Near native level of Swedish
  • Near native level of English
  • Excellent communication skills (written & verbal)
  • You have a proven track record in dealing with Swedish speaking customers. 
  • 1 year’s customer care experience
  • IT Support Experience would be highly beneficial 
  • You are comfortable in dealing with both B2B & B2C customers 
  • Genuine about living and working in Brno
 
Where is the job located?
Brno – the Czech Republic –
Be drawn in by the charms of the Czech Republic’s 2nd largest city – Overlooking by many for Prague but Brno has just as much to offer – talk to us today to learn more.

Interview & Salary:
Our client is unbelievably flexible for you – first, you will be invited for a phone interview and if successful you will be invited for an in-depth Skype interview. 
Salary: You can expect to earn 31,000 Czech Koruna gross per month and there is a relocation package of (2 options to choose from).

Keywords: Swedish Customer Service, Swedish Customer Support, Swedish Jobs Czech Republic, Swedish Job Brno, Swedish Customer Care