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Swedish Tier 1 IT Support - Dublin

Job Description

 Swedish IT Support Representative wanted here in Dublin, Ireland for the #1 customer experience driven outsourcing giant. Well trust and known throughout Europe, this is a client that can certainly help you grow your career, with 80% of promotions come from the internal team. 

Your Tasks:
  • You will work with the first line IT Support team, taking inbound calls and emails. 
  • Working remotely will be part of your day-to-day as you will need to diagnose and customer issues. 
  • You will be dealing with issues related to both software and hardware – this is why your IT skills need to be A++ as you will need to take ownership & document the issue and the solution within the company database. 

Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin.

Main Requirements: 
You will need the following in order to qualify for this job:
 
  • Near native Swedish
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • Good working knowledge of Microsoft OS/VMWare/LINUX
  • 1-year call centre experience Excellent listening skills 
  • Highly motivated

Where is the job located? 
Dublin – Ireland.
Work in Irelands buzzing capital – a city that can’t wait to be explored. You will be surrounded with a rich history, a multitude of exciting cultures and an amazing social life. 

Interview & Salary: 
You will be sent a language test (Swedish), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
Salary: you can expect to earn between €25,000 gross per annum. Along with this, there is a number of great company benefits (life assurance & health plan)


Keywords: Swedish Tech Support, Swedish IT Support, Swedish Jobs Ireland, Swedish Jobs Dublin

 
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