Job DescriptionJob Summary
This is a customer service job for those who love following the latest technology trends, who enjoys wearing or having the latest gadget or wireless device. Our client in Belfast is looking for someone who is extremely customer focused and who has a bit of technical knowhow. We are looking for near native Italian speakers with an excellent level of English too, that has previous experience in Customer Care and/or IT Support, a bit of both would be perfect. As this customer service job is based in Belfast your will be paid in pounds (£) so just keep that in mind and if you are successful you will receive £15,642 gross per annum, along with bonuses depending on your performance of course.
What will you do in this job?
You will provide customer service for our client’s candidates via phone and email where you will help in resolving problems that those customers have reported on their technical devices. You will be responsible for some simple troubleshooting and remember that you must document all issues you work on. You will be in contact with level 2 and 3 IT Support if the problem needs to be escalated, so just keep that in mind, because you will only be dealing with simple issues. You will receive targets and be expected to meet them, but it's not all work, our client’s likes to let their employees test out their new gadgets, so there can always be a bit of fun in the office.
Who will you be working for?
Our client is a big solutions provider, they are all about customer service and IT Support. They work with some of the largest companies in the world who work in Sales, IT Support, Marketing and much more. They pride themselves in enabling their clients to reach success.
Who are we looking for?
In order to be successful in getting this Italian customer care job we are looking for someone who is fluent in Italian and has an excellent level of English, not forgetting that you have excellent communication skills in both Italian and English too. We are looking for someone who has at least 1 year’s previous experience in customer service and/or IT support. It would be ideal if technology excites you and obviously you want to move to Belfast for the job.
Where would you be working?
Belfast in Northern Ireland is where we are looking to place an Italian Customer service Representative. Belfast is a thriving city, buzzing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this Italian Customer Care job and find out.
Interview & Salary
The interview for this Italian Customer Service Representative Job will take place over the phone and via email assessments. You will first have a quick 1st round phone screening followed by an in-depth written email assessment. If you pass these rounds a final in-depth phone interview will be held before you receive a possible offer.
If you are successful you will be offered a yearly salary of £15,808 (gross) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered.
If you have any questions about this Italian Customer Care job please do not hesitate to contact us on +353 15 24 24 20.
If you like what you see then APPLY TODAY and send us your CV in English